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Job experience

MedStar Franklin Square Medical Center – Rosedale, MD (2015 - 2021)

Special Assistant to the President; Executive Liaison to the Board of Directors;  Chief of Staff - Executive Office

Provided comprehensive support for the President and Board of Directors, including scheduling meetings, coordinating travel, and effectively managing all essential tasks for the Office of the President

  •  Accurately completed research, reporting, information management, marketing, and business-development efforts as requested
  • Managed various projects within the organization, interacting with all levels of employees, managers, government officials and clients in a positive, efficient, and professional manner
  • Developed and maintained detailed administrative and procedural processes that reduced redundancy, improved accuracy and efficiency, and helped to achieve organizational objectives
  • Hired, trained and managed support staff with diplomacy and professionalism 
  • Served as a member of the President’s executive team, participating in weekly meetings 
  • Highly focused and results-oriented - supported complex, deadline-driven operations with ability to identify goals and priorities and resolve issues 
  • Excelled in a stressful, fast-paced environment with superb organization and follow-up skills, confirming timelines were met within very stringent timeframes 

MedStar Health Corporate Offices - Columbia, MD (2013-2015)

   Executive Assistant to the Corporate Chief Nursing Officer 

  • Provided support for the Corporate Senior Vice President/Chief Nursing Officer. 
  • Coordinated and organized major monthly nursing meetings, involving associates from all MedStar entities: Hospital CNO’s; CNO Council; and MedStar Nursing Council Day.  
  • Provided administrative support, processed invoices, prepared various documents and materials with efficiency and provided extensive calendar scheduling. 
  • High level of interaction with other MedStar entities. 

Ascension Health Providence Hospital – Washington, DC (2010-2013)

Special Assistant to the President; Executive Liaison to the Board of Directors; Chief of Staff – Executive Office  

Provided comprehensive support for President & CEO and Board of Directors, including scheduling 

meetings, coordinating travel, and effectively managing all essential tasks for the Office of the President

  • Successfully managed the transition of the Board of Directors from paper documentation to iPads and electronic transmission of Board documentation via the Board Portal Website
  • Accurately completed research, reporting, information management, marketing, and business-development efforts as requested
  • Managed various projects within the organization, interacting with all levels of employees, managers, government officials and clients in a positive, efficient, and professional manner
  • Developed and maintained detailed administrative and procedural processes that reduced redundancy, improved accuracy and efficiency, and helped to achieve organizational objectives
  • Hired, trained and managed support staff with diplomacy and professionalism 
  • Served as a member of the President’s executive team, participating in weekly meetings and semi-annual retreats
  • Highly focused and results-oriented - supported complex, deadline-driven operations with ability to identify goals and priorities and resolve issues 
  • Excelled in a stressful, fast-paced environment with superb organization and follow-up skills, confirming timelines were met within very stringent timeframes 

Health Care Information Consultants, LLC (2002 - 2020 Virtual)

 Virtual Billing   Administrator: Part Time

  Part-time position managing billing, payroll, and customer and vendor financial transactions for HCIC, LLC.

Mercy Medical Center – Baltimore, MD (2004 - 2010)

Senior Executive Assistant

Supported the Senior Vice President of Medical Affairs, Chief Medical Officer and Executive Vice President (COO). High level of interaction with medical department chiefs, physicians, board members and corporate level executives. 

  • Coordinated and maintained operating agreements between Mercy and other affiliate hospitals for physician services.  
  • Processed requests from physicians for continuing medical education reimbursement; prepared detailed PowerPoint presentations and materials for distribution to the Board of Directors and Executive Staff; coordinated extensive scheduling and project organization; composed various correspondence & documentation.

CareFirst, BlueCross Blue Shield – Columbia, MD (2002 - 2003)

Resource Project Manager, Business Analyst and Documentation Specialist (contractual position)

  • Prepared detailed and complex Visio drawings and PowerPoint presentations for Executive Steering Committee and corporate management 
  • Managed extensive human resource functions for HIPAA 
  • Provided comprehensive invoice processing and related interaction with vendors 
  • created, consolidated, revised and maintained detailed design documents of functional specifications provided by technical staff
  • compiled executive summary contract documentation including initial contact and follow-up with vendor for statements of work, and drafted and finalized executive summaries. 

Mercy Medical Center – Baltimore, MD (2001-2002)

Senior Executive Assistant

Reported to the Senior Vice President of Medical Affairs, Chief Medical Officer.  

Firekey, Inc. – Glen Burnie, MD (2001 - 2002)

Senior Executive Administrator

Served as Senior Executive Administrator to the Chief Technology Officer (CTO). 

  • Assisted the CTO in coordinating projects and activities within the office, ensuring deadlines were met, providing follow up as necessary. 
  • Coordinated $6M IT budget and $4M consultant budget, monitoring and reconciling invoices and charges 
  • Administered payroll for employees; handled purchasing of equipment, software, and consulting services 
  • Maintained project schedules, coordinated meetings, technology demos, and presentations 
  • Composed complex correspondence and various technical and functional documentation 
  • Created various forms, employee manuals, and product usage guides 
  • Prepared and produced professional meeting materials and handouts for national and international clients. 

North Arundel Health System – Glen Burnie, MD (1995 - 1999

  Senior Executive Assistant 

Anne Arundel Community College (1984 - 1995)

  Instructor – Adult Education Class – Textiles/Crafts/Sewing

State of Maryland Department of Transportation (1972 - 1983)

    Executive Administrative Aide to Administrator, Assistant Attorney General, Directors


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